Enterprise Information Management Solution (EIM) – OpenText™

Information is the most valuable commodity of the digital economy. It helps customers improve efficiencies, redefine business models and transform industries. Organizations must use new technologies to unlock the power of information, become more intelligent and Connected through automation and artificial intelligence, APIs and data automation and drive engagement with customers, partners and employees.
Enterprise Information Management (EIM) solutions manage the creation, capture, use and eventual lifecycle of structured and unstructured information. OpenText EIM solutions are designed to help organizations extract value from their information, secure that information, and meet the growing list of compliance requirements.
The OpenText platform combines digital applications with an information platform to bring together Content Services, Security, the Business Network, IoT and the developer to optimize the customer experience, employee engagement, asset utilization and supply chain efficiency.

Content Services

A key part of any company’s information management strategy, OpenText enterprise content management (ECM) software provides Content Services to help connect content with digital businesses to accelerate productivity, improve governance and drive digital transformation. With solutions ranging from intelligent capture to records management and archiving, Content Services connects information from across the enterprise with the people and systems that need it.

Business Network

OpenText Business Network is a cloud platform that facilitates efficient, secure and compliant collaboration across digital ecosystems of people, systems and things. The platform comprises solutions that simplify the inherent complexities of business to business (B2B) data exchange and offers insights that drive operational efficiencies, speed time to revenue and improve customer satisfaction.

AppWorks

OpenText™ AppWorks™ supports Digital Process Automation and Dynamic Case Management to enable organizations to operate at digital speed, quickly developing, deploying and learning from digital business applications that align processes around user needs. Digital process automation offerings transform organizations into digital, data-driven businesses. It simplifies and streamlines processes from front office to the back office with intelligent automation, artificial intelligence and direct access to valuable enterprise information.

Experience

OpenText Customer Experience Management (CEM) software solutions help organizations deliver Intelligent and Connected omni-channel experiences to their customers. The OpenText Experience platform offers a set of integrated CEM solutions that focus on delivering highly-personalized content and customer engagement along a continuous customer journey for a successful customer experience strategy.

Discovery

OpenText™ Discovery solutions offer gold-standard digital forensics and unstructured data analytics for searching, collecting and investigating enterprise data to manage legal obligations and risk. Its powerful machine learning helps legal and compliance teams quickly find critical information for litigation discovery, investigations, compliance analysis, data breach response, business projects and financial contract analysis.

Security

OpenText Security helps organizations address information security and digital investigation needs with industry-leading digital forensics tools for endpoint detection and response. Powered by OpenText™ EnCase™ the platform provides 360-degree visibility across laptops, desktops and servers for proactive discovery of sensitive data, identification and remediation of threats and discreet, forensically-sound data collection and investigation.